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ServiceNow — View Fact Sheet (opens in new window) (company IR deck)
ServiceNow (NOW) · 2 slides · Filed Oct 28, 2026
Every slide of this earnings presentation, with the text as published. Open the original deck ↗ · All NOW deck slides
Slide 1 — for Business Reinvention
32.5% Non -GAAP operating margin (1) We are the Super Intelligence Control To wer for Business Reinvention ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, people -centered approach to deploying our products and services at scale. subscription revenues $3.99 billion YoY growth in AI deals over $1M in NNACV (2) 4.5x YoY constant currency growth (1) 20.5% current remaining performance obligations ( cRPO ) $13.65 billion YoY growth in AI NNACV (2) 65% YoY constant currency growth (1) 21% Q3 2026: FY 2025: subscription revenues $12.9 billion free cash flow (1) billion YoY constant currency growth (1) 20.5% $4.6 customers ~8,800 of the Fortune 500® use ServiceNow (4) ~90% (1) ServiceNow reports non -GAAP results in addition to, and not as a substitute for, or superior to, financial measures calculat ed in accordance with GAAP. Q3 2026 subscription revenues YoY growth was 21%, cRPO YoY growth was 20.5%, and operating margin was 9.5%. Full year 2025 subscription revenues YoY growth was 21% and net cash provided b y operating activities was $5.4 billion. To see the reconciliation between these non -GAAP and GAAP results, please refer to our earnings release issued on October 28, 2026, and, for prior periods, previously filed e arnings releases, all of which are available at investors.servicenow.com. (2) Previously disclosed number of customers with annual contract value (ACV) or net new annual contract value (NNACV) greate r than a given threshold may be restated to allow for comparability. ACV and NNACV are calculated based on the foreign exchange rate in effect at the time the contract was entered into. Foreign exchange rate fluc tuations could cause some variability in the number of customers with ACV or NNACV greater than a given threshold. (3) Employee count as of September 30, 2026. (4) As of October 1, 2026. Numbers rounded for presentation purposes only. ~29,000 employees (3) 680 Customers with more than $5M in ACV (2)
Slide 2 — One platform,
One platform, ready for anything. Unite data, AI, workflows, and security to maximize the value of existing technology investments, cut costs, and make impactful improvements in core business processes all on a single platform. Fast Company Most Innovative Companies ServiceNow ranked on Fast Company’s Most Innovative Companies 2026 list in Applied AI, reflecting our work to expand agentic AI across every corner of the business. Fortune Best Workplaces in Technology ServiceNow ranked on the Fortune Best Workplaces in Technology, reflecting employee feedback on trust, respect, and fairness at work. From Fortune ©2026 Fortune Media IP Limited. All rights reserved. Used under license. © 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks a re trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. Follow us! @ServiceNow Fortune 500 ServiceNow ranked on the Fortune 500 list for the fourth consecutive year, demonstrating the company’s durable growth and momentum. Ethisphere World’s Most Ethical Companies ServiceNow was honored on Ethisphere’s highly selective World’s Most Ethical Companies list for the third year in a row, showcasing our commitment to integrity and ethical leadership for long - term success.