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ING Group — 2Q2026 ING results presentation (PDF 2,0 MB) (company IR deck)
ING Group (ING) · 31 slides · Filed Oct 21, 2026
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Slide 1 — balances
Accelerated growth in customer base and customer balances 2Q2026 30 July 2026
Slide 2 — Strong customer activity drives profitability
€52.8 bln €86.5 bln in 1H2026 Sustainable financing3) 28% year-to-date increase in sustainable volume mobilised Strong customer activity drives profitability 2 Positive operating jaws Four-quarter rolling, YoY +2.0% +5.1% Expenses Income 13.0% 14.5% 2Q2025 2Q2026 Increasing return on tangible equity Four-quarter rolling +377,000 +1,055,000 YoY Mobile primary customers 39% of our 41 mln customers are mobile primary1) €15.2 bln €64.8 bln YoY Lending growth 8.1% annualised net core lending growth in 2Q2026 versus 5% outlook €15.9 bln €32.5 bln YoY Deposits growth 8.5% annualised net core deposits growth in 2Q2026 versus 5% outlook €1,278 mln vs €1,122 mln in 2Q2025 Fee income 13.9% YoY growth in 2Q2026 versus 5-10% target Commercial growth +3.1pp 1) Includes private individuals only 2) Total expenses excluding regulatory costs and incidental items 3) Sustainable volume mobilised. See our Annual Report for definition 2) +1.5pp
Slide 3 — Our ‘Growing the difference’ strategy is delivering accelerated growth
Our ‘Growing the difference’ strategy is delivering accelerated growth 1) Excluding Group Treasury 2) Retail assets under management & e-brokerage 3 Accelerated growth and diversification post-CMD June 2024 Customer lending Customer deposits AuM & E-brokerage Fee income 2Q26 4Q18 4Q19 4Q20 4Q21 4Q22 4Q23 4Q24 4Q25 CAGRs pre- / post-CMD 1) 2) • Capital deployed into profitable organic growth, supporting further capital generation • Value accretive, exceeding the return on share buybacks • A demonstrated low-risk profile with strong diversification Customer lending • Continuously increasing book, priced at attractive margins • >2/3rd is remunerated, with ~95% of retail savings priced at core savings rates • Strong loyalty with >13 years average customer lifetime Customer deposits • Strong driver of diversification, significantly outpacing growth in loans and deposits • Accelerated growth in active investment product customers • Average net new money growth of ~8% since CMD AuM & E-brokerage • Driven by increase in number of customers and broadening of products and services • Retail Banking fee income per customer, and total Wholesale Banking fees, have increased with +11% CAGR since CMD Fee income 1.9% → 7.2% 3.6% → 5.7% 6.6% → 13.1% 12.0% → 19.6%
Slide 4 — Consistent execution of our strategy continues to drive value
Consistent execution of our strategy continues to drive value 4 Business Banking Private Banking Private individuals ✓ Launch in Germany ✓ Launch in Italy ✓ Announced launch in Spain ✓ +100k YoY growth in number of Business Banking clients ✓ Agentic mortgages to reduce time-to- yes, increase scalability and accelerate growth ✓ Subscription model rolled out to ~17 mln customers ✓ Conversational banking pilot: an in-app assistant with agentic AI capabilities Wholesale Banking ✓ Shifting to capital light products: +11% YoY fee income growth ✓ Growing deposit volumes: +9.5% CAGR in the last two years ✓ Broadening of risk distribution tools: our third SRT executed in 2Q2026 Building on our strengths and focusing on adjacencies ✓ Launch in Italy ✓ Announced launch in Spain ✓ Acquisition of stakes in Van Lanschot Kempen and Singular Bank, and full ownership of Goldman Sachs TFI in Poland ✓ +34% YoY fee income growth Accelerating growth and delivering value Deploying our high return model in other countries Building a third pillar based on strong synergies Diversifying income and increasing capital velocity
Slide 5 — Disciplined RWA management enhances our return profile
50% 44% 50% 56% 2Q2024 2Q2026 11.6 -4.6 • Disciplined RWA management, with RWA increasing only 1.8% YoY in comparison to 9.6% growth in customer lending, mainly driven by capital optimisation in Wholesale Banking • RWA efficiency reflects increasing usage of secondary loan sales, CPRI and client portfolio optimisation • First SRT of 2026 completed, with a 4 bps benefit to the CET1 ratio, with further contributions expected in Wholesale and Retail Banking • RWA rebalancing is progressing ahead of plan, with Retail Banking already accounting for 56% of Group RWAs (versus 44% for Wholesale Banking), while continuing to steer for further potential to optimise the mix and enhance the Group's overall ROTE profile Disciplined RWA management enhances our return profile 5 67.0 6.1 Wholesale Banking Retail Banking +6% -6% RWA Customer lending Wholesale Banking Retail Banking Effective capital management Customer lending and RWA growth (YoY, in € bln and %) Capital optimisation in Wholesale Banking RWA growth (YoY, in € bln) Rebalancing the return profile RWA share in total (excl. Corporate Line) 9.6% 1.8%
Slide 6 — Increasing profitability and continued buybacks accelerate EPS accretion
• Profitability continues to trend upward on the back of strong commercial growth, coupled with positive operating jaws. Of the €6.7 bln capital generated in the last 12 months: • 50% (€3.4 bln) has been allocated to regular dividends, providing an attractive and predictable cash yield • ~10% (€0.8 bln) has been deployed, facilitating €65 bln of profitable lending growth • ~40% has been allocated to additional distributions, selective M&A or has been reserved outside of CET1 • Increasing profitability and continued share buybacks support 16% YoY EPS accretion Increasing profitability and continued buybacks accelerate EPS accretion 6 Increasing profitability (in € mln and %) Net result and ROTE (four-quarter rolling) EPS accretion (in €) Earnings per share (four-quarter rolling) Shares outstanding (in mln) 1.99 2.00 2.12 2.18 2.30 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 +16% 2,981 2,936 2,902 2,877 2,860 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 6,164 6,071 6,327 6,429 6,701 13.0% 12.9% 13.6% 13.9% 14.5% 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026
Slide 7 — Continued attractive shareholder return
• Consistently strong shareholder returns through steady cash dividend payments and regular share buyback programmes • €2.7 bln of profits is reserved outside of CET1, of which €1.0 bln is reserved incrementally to the regular 50% payout policy • €1.1 bln interim dividend (€0.40 per share) will be paid on 10 August 2026 • Committed to generate a healthy shareholder return • We maintain our semi-annual rhythm and will provide the next update on capital planning with our 3Q2026 results Continued attractive shareholder return 7 1,216 925 734 615 442 2,152 1,039 500 2,125 3,368 1,964 734 1,115 2,567 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Share buyback Cash distribution 2.58 2.51 2.44 2.42 2.20 16.8 18.0 19.6 21.0 22.9 18.6 22.1 24.0 22.1 27.7 0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00 8.00 5.0 10.0 15.0 20.0 25.0 30.0 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Distributions per share (four-quarter rolling) Share price (four-quarter rolling average) Share price (end of quarter) Distributions (in € mln) As distributed in the respective quarter Share price and distributions per share (in €)
Slide 8 — Outlook for 2026 and 2027
Outlook for 2026 and 2027 8
Slide 9 — Upgraded outlook for 2026 and 2027
Upgraded outlook for 2026 and 2027 9 Mobile primary customers Fee income Total income Operating expenses CET1 ratio Return on tangible equity +1 mln per annum €5.3-€5.5 bln >€26 bln >16% ~€13 bln1) ~13% >€5 bln >€25 bln >15% 1) Incidental cost items booked in 2Q2026 – and those to be booked in subsequent quarters – are incremental to the outlook for operating expenses Note: This outlook excludes the potential impact of the intended exit from Russia. It also excludes potential other incidental items and/or one-offs. The outlook statements on this slide are forward-looking statements that are based on management’s current expectations and are subject to change, including as a result of the factors described under the section entitled ‘Important Legal Information’ in this document. ING assumes no obligation to publicly update or revise these forward-looking statements, whether as a result of new information or for any other reason +1 mln per annum ~€5.0 bln Outlook 2026 Previous Upgraded >€24.5 bln >15% €12.6-€12.8 bln1) ~13% +5-10% growth ~€24 bln >14% Outlook 2027 Previous Upgraded
Slide 10 — 2Q2026 results
2Q2026 results 10
Slide 11 — Total income supported by strong growth in commercial NII and fees
5,702 5,898 5,797 5,823 6,284 2Q25 3Q25 4Q25 1Q26 2Q26 809 910 649 528 833 2Q25 3Q25 4Q25 1Q26 2Q26 Total income supported by strong growth in commercial NII and fees • Acceleration of commercial net interest income, driven by continued volume growth, disciplined pricing and the hedging tailwind on customer deposits 3,772 3,823 3,928 4,060 4,174 2Q25 3Q25 4Q25 1Q26 2Q26 +10.7% 1,122 1,165 1,221 1,236 1,278 2Q25 3Q25 4Q25 1Q26 2Q26 +13.9% +10.2% +3.0% Commercial NII (in € mln) Fee income (in € mln) All other income (in € mln) Total income (in € mln) • Continued strong fee income growth, with all products and markets contributing • Supported by growth in number of customers and in investment products • All other income supported by stronger trading income in Financial Markets and by positive results from hedge ineffectiveness • Strong total income, with 10% growth year-on-year 11
Slide 12 — Continued growth in customer balances
Net core deposits growth €15.9 bln Net core lending growth €15.2 bln Continued growth in customer balances Customer lending (in € bln) Customer deposits (in € bln) 744.0 761.6 7.1 0.9 4.2 3.0 2.4 1Q2026 Mortgages Consumer lending Business lending Wholesale Banking Other 2Q2026 753.1 773.2 16.7 4.2 -0.8 1Q2026 Retail Banking Wholesale Banking Other 2Q2026 1) 1) Strong growth in customer lending • €12.1 bln growth in Retail Banking, as demand for mortgages remained solid, alongside growth in both business and consumer lending • €3.0 bln growth in Wholesale Banking, mainly in Lending where client financing demand remained strong Strong increase in customer deposits • Retail Banking recorded €16.7 bln of growth, reflecting successful savings campaigns across several countries and supported by seasonal inflows related to holiday allowance payments • In Wholesale Banking, outflows from higher-volatility deposit balances were offset by positive momentum from new mandates in Payments & Cash Management and cash pooling 12 1) Other includes movements in the Treasury and run-off portfolios as well as currency impacts
Slide 13 — Higher commercial NII supported by volume growth
Higher commercial NII supported by volume growth Breakdown commercial NII (in € mln) Development of margins (in bps) Average customer balances (in € bln)1) 2,113 2,149 2,224 2,265 2,281 1,659 1,674 1,704 1,795 1,892 3,772 3,823 3,928 4,060 4,174 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Lending NII Liability NII 125 125 126 126 124 98 99 99 104 107 223 222 223 226 226 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Lending Liability Commercial NIM +6.8% • Commercial NII increased QoQ, supported by continued growth in customer balances, coupled with a higher liability margin • The lending margin decreased to 124 bps, mainly reflecting a mix shift to lower risk-density loans at attractive returns • The liability margin increased to 107 bps, supported by continued disciplined pricing and the hedging tailwind on replicated deposits • Commercial NII is expected to be between €16.8 bln and €17.0 bln in 2026, up from prior expectations • The FY2026 liability margin is expected to be in the upper mid range of 100-110 bps 13 1) Excluding Financial Markets and Treasury +10.7% 676 689 705 719 738 680 678 686 689 710 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Lending Liability
Slide 14 — Continued momentum of rising fee income
Continued momentum of rising fee income Fee income per product category (in € mln) Retail assets under management & e-brokerage (in € bln) 409 418 414 441 449 264 322 349 297 322 288 290 310 354 377 69 68 74 79 78 92 66 73 65 52 1,122 1,165 1,221 1,236 1,278 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Daily Banking Lending Investment Products Insurance products Other +14% 254 268 278 281 322 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 +27% Structural growth • Retail Banking fees grew 16% YoY across markets • +1.1 mln mobile primary customers • +5% in number of Business Banking clients • +8% in active investment product customers, growing to 5.3 mln • +27% in AuM & e-brokerage, driven by €21 bln of net flows (~8%), positive market effects and integration of TFI in Poland (€11 bln) • +8% in the number of trades • +13% in insurance fees • Wholesale Banking fees up by 11% YoY • Supported by higher syndication fees, higher client issuance activity in Capital Markets and a higher deal flow in Trade Finance • Fee income is expected to be ~€5.0 bln in 2026 14
Slide 15 — All other income reflects reduced market volatility
• Strong recovery in hedge ineffectiveness results, which had negatively impacted the previous quarter • Financial Markets recorded stronger trading income QoQ, supported by more favourable market conditions • Lower Treasury income mainly reflects foreign currency hedging • Financial stakes included a €26 mln dividend from our stake in Van Lanschot Kempen • All other income is expected to be between €2.5 bln and €2.7 bln in 2026 All other income reflects reduced market volatility 15 1) Derivatives at fair value through P&L not in hedge accounting and hedge ineffectiveness 2) Financial stakes reflect the results of our participations in Bank of Beijing, TTB and Van Lanschot Kempen All other income (in € mln) 386 359 337 286 391 409 348 272 284 261 -26 22 -4 30 -25 -49 21 12 -81 91 91 106 28 26 59 -3 54 4 -18 56 809 910 649 528 833 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Financial Markets Treasury WB/FM valuation adjustments Hedge ineffectiveness Financial stakes Other 2) 1)
Slide 16 — Higher expenses mainly reflecting seasonal effects
• Higher expenses were largely explained by annual salary increases and higher marketing costs following a particularly low first quarter, as well as by the consolidation of TFI • Further digitalisation and scaling of AI solutions continue to drive scalable growth and increased cost efficiency • Delivering on operational efficiencies, with total FTEs down >750 YoY (-1.2%), while FTEs / customer balances decreased -6.8% YoY • Incidental items included €41 mln of restructuring provisions, expected to result in ~€40 mln of annual cost savings once fully implemented • Total expenses are expected to be between €12.6 bln and €12.8 bln in 20261) Higher expenses mainly reflecting seasonal effects 2,841 2,872 2,872 2,865 2,961 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 78 67 361 324 78 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 116 73 104 30 46 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 16 Expenses (in € mln) Excluding regulatory costs and incidental items Regulatory costs (in € mln) Incidental items (in € mln) +4.2% 1) Incidental cost items booked in 2Q2026 – and those to be booked in subsequent quarters – are incremental to the outlook for operating expenses
Slide 17 — Risk costs remained well below the through-the-cycle average
Risk costs remained well below the through-the-cycle average Risk costs per business line (in € mln) Totals including Corporate Line Stage 2 ratio Stage 3 ratio 210 192 177 275 131 89 134 188 62 142 299 326 365 346 279 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Retail Banking Wholesale Banking 8.3% 8.1% 7.9% 8.0% 8.2% 8.2% 8.3% 8.3% 8.1% 8.6% 8.6% 7.7% 7.3% 7.9% 7.4% 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 ING Retail Banking Wholesale Banking 1.5% 1.5% 1.6% 1.5% 1.6% 1.5% 1.4% 1.5% 1.5% 1.5% 1.7% 1.7% 1.7% 1.6% 1.6% 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 ING Retail Banking Wholesale Banking 17 17 15 19 20 19 Risk costs (in bps) • Risk costs were €279 mln, or 15 bps of average customer lending, remaining well below our through-the-cycle average of 20 bps, reflecting the strength and diversified nature of our loan book • As of 2Q2026, certain SRT- and CPRI-related charges are reflected in risk costs1) • Stage 3 risk costs were €270 mln, including releases related to the sale of non-performing loans in Retail Banking • Stage 1 and Stage 2 risk costs were €8 mln, supported by a partial release of the overlay for interest-only mortgages in the Netherlands 1) Total risk costs in 1H2026 were 17 bps, including ~1 bp from certain SRT- and CPRI-related charges
Slide 18 — CET1 ratio increased to 13.1%, supported by capital optimisation
CET1 ratio increased to 13.1%, supported by capital optimisation CET1 capital ratio development (in %) • Strong capital generation was supported by rising profitability and continued capital optimisation measures • As of 1Q2026, ING is required to reserve – outside of CET1 – for both its regular 50% payout policy and any potential additional distributions • Favourable capital and RWA movements allowed for full reservation of the 2Q2026 net profit, while still increasing the CET1 ratio to 13.1% • RWA decreased by €2.4 bln, mainly driven by €2.2 bln lower Market RWA • Credit RWA (excl. €+0.5 bln of FX impacts) decreased by €0.6 bln as RWA growth from business activity was more than offset by €1.0 bln relief from an SRT transaction completed during the quarter1), as well as model updates and the partial reduction of our stake in TMBThanachart Bank 18 Expected fully-loaded CET1 MDA Management buffer 13.0% 12.9% 13.1% 11.1% +0.6% +0.0% +0.1% ~13% -0.1% -0.6% 1Q2026 Ongoing share buyback Pro forma 1Q2026 Net result Reserved profits (100%) Other capital movements RWA movements 2Q2026 Basel IV CET1 ratio target 1) The cumulative CET1 relief from SRT transactions is 16 bps as per 2Q2026
Slide 19 — Concluding remarks
Concluding remarks 19
Slide 20 — Concluding remarks
Concluding remarks 20 • Consistent execution of our ‘Growing the difference’ strategy with strong progress across all segments • Accelerated growth and income diversification, supporting positive operating jaws • Ahead of plan in allocating capital to higher return segments, enhancing the Group's overall ROTE profile • Continued capital efficiency allowed for full reservation of net profit, while still increasing the CET1 ratio to 13.1% • Strong progress on strategy execution allows us to further upgrade our outlook for 2026 and 2027
Slide 21 — Q&A
Q&A 21
Slide 22 — Appendix
Appendix 22
Slide 23 — 2Q2026 results overview
2Q2026 results overview (in € mln) Reported P&L Volatile items P&L excluding volatile items Commercial NII 4,174 0 4,174 Fee income 1,278 1 1,277 All other income 833 88 745 Total income 6,284 88 6,195 Expenses excl. regulatory costs 3,008 46 2,961 Regulatory costs 78 0 78 Operating expenses 3,086 46 3,039 Gross result 3,198 42 3,156 Addition to loan loss provisions 279 0 279 Result before tax 2,919 42 2,877 Taxation 902 Non-controlling interests 71 Net result 1,947 23 2Q2026 results overview
Slide 24 — Volatile income and expense items
Volatile items (in € mln) 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 WB/FM – valuation adjustments -26 22 -4 30 -25 Capital gains/losses -14 5 13 5 15 Hedge ineffectiveness1) -49 21 12 -81 91 Other items income2) -21 30 54 -25 8 Total volatile items – income -110 77 75 -71 88 Incidental items – expenses3) -116 -73 -104 -30 -46 Impact total volatile items on gross result -226 4 -29 -101 42 Volatile income and expense items 24 1) Derivatives at fair value through P&L not in hedge accounting and hedge ineffectiveness 2) 2Q2025: €-21 mln hyperinflation impact; 3Q2025: €-14 mln hyperinflation impact, €+44 mln gain on the sale of an associate in Belgium; 4Q2025: €-9 mln hyperinflation impact; €+16 mln receivable due to a recovery of the insolvency of a financial institution in the Netherlands; €-18 mln impact of the pay-out of incentives in Germany; €+66 mln one-off resulting from the retroactive reclassification in Germany of brokerage expenses within fee expenses to interest amortised interest expenses within commercial net interest income; 1Q2026: €-25 mln hyperinflation impact; 2Q2026: €-17 mln hyperinflation impact; €25 mln positive fair value revaluation following the acquisition of the remaining 55% stake in TFI in Poland 3) 2Q2025: €118 mln of restructuring costs; €-2 mln hyperinflation impact; 3Q2025: €67 mln of restructuring costs; €6 mln hyperinflation impact; 4Q2025: €101 mln of restructuring costs; €4 mln hyperinflation impact; 1Q2026: €25 mln of restructuring costs; €5 mln hyperinflation impact; 2Q2026: €41 mln of restructuring costs; €5 mln of hyperinflation impact
Slide 25 — Retail Banking countries contributing to strong returns
Retail Banking countries contributing to strong returns 25 Retail Banking Total Netherlands Belgium1) Germany Spain Italy Australia Poland Romania Türkiye Scale (2Q2026) Customers (mln) 41.2 7.8 2.4 9.5 4.7 1.4 2.8 4.6 1.9 6.0 o.w. primary (mln) 17.4 5.0 1.2 3.4 1.9 0.6 1.2 2.4 1.1 0.6 o.w. mobile primary (mln) 15.9 4.4 1.0 3.0 1.8 0.6 1.1 2.2 1.1 0.6 mobile primary in % of total 39% 57% 41% 32% 39% 40% 39% 49% 55% 10% Customer lending (€ bln) 543.9 188.9 98.2 119.7 30.9 14.5 47.8 34.2 7.2 2.4 Customer deposits (€ bln) 678.2 233.4 96.3 166.4 56.9 17.8 36.2 55.6 12.7 2.9 Risk-weighted assets (€ bln) 181.1 57.2 36.5 30.3 10.2 6.1 8.5 24.1 5.4 2.8 Commercial performance2) Mobile primary growth (in k) 1,055 177 64 291 177 46 22 146 105 29 Net core lending growth (€ bln) 40.2 16.5 2.5 7.8 2.1 3.1 4.6 2.5 0.3 0.8 Net core deposits growth (€ bln) 25.33) 11.4 -1.0 1.03) 3.1 0.7 1.2 7.4 0.9 0.6 Profitability4) Return on equity5) 22.9% 32.3% 12.3% 27.9% 21.5% Non-material 20.6% 23.7% 25.1% Non-material Cost/income ratio 50.8% 39.4% 64.4% 44.5% 49.9% >100% 61.4% 48.8% 58.2% >100%6) 1) Including Luxembourg, where activities for private individuals are being gradually phased out 2) Four-quarter rolling 3) Net core deposits growth in Germany – when reported on a 12 months basis - is affected by 3Q2025 (€-8.3 bln), which reflected the partial outflow from a promotional campaign which had benefited 1Q2025 (€+15.3 bln) 4) Four-quarter rolling average 5) Equity based on 13% of RWA 6) Cost/income ratio in Türkiye affected by hyperinflation and market conditions
Slide 26 — Short-to-medium term liability margin outlook remained relatively stable
Replicating income on Retail eurozone customer deposits Interest income in € bln1) 100-110 26 Total liability margin Average liability margin in bps1) • Replicating income represents the gross investment return on customer deposits, without considering deposit costs2) • Every 10 bps of pass-through on total savings and term deposits has an impact of ~€-0.4 bln on commercial NII • The FY2026 liability margin is expected to be in the upper mid range of 100-110 bps • In 2027-2028, the range of 100-110 bps may temporarily be exceeded if the forward curve were to materialise and depending on actual pass-through behaviour -53 227 400 274 204 262 256 255 285 273 272 2021 2022 2025 2024 2026 2023 2027 1.4 2.1 8.3 10.6 9.1 9.8 11.9 13.3 9.8 12.3 13.8 43 66 119 110 99 3m EURIBOR (forward curve Jun 2026) 3m EURIBOR (forward curve Mar 2026) Replicating income (forward curve Jun 2026) Replicating income (forward curve Mar 2026) Total average liability margin3) • ~55% of retail eurozone replicating portfolio has an average remaining maturity between 1 and 15 years, providing a prolonged hedging tailwind to support the liability margin in the coming years 3-month EURIBOR forward curves Implied interest rates, end-of-period, in bps 1) The illustrative scenario assumes ~4% of annual retail eurozone deposit growth and ~5% of annual total deposit growth (i.e. including retail non-eurozone and Wholesale Banking) 2) Actual average pass-through during 2Q2026 was ~42% (~86 bps total deposit costs). The total costs for only savings and term deposits combined was ~109 bps (~53% pass-through) 3) Liability margin covers RB eurozone (€537 bln), RB non-eurozone (€105 bln) and WB (€68 bln), and excludes Treasury and FM Short-to-medium term liability margin outlook remained relatively stable 2028 2021 2022 2025 2024 2026 2023 2027 2028 2021 2022 2025 2024 2026 2023 2027 2028
Slide 27 — Granular deposit base
Granular deposit base Total customer deposits per segment (in € bln) Total includes Corporate Line Retail deposits per product (in € bln) 499 489 497 502 518 122 124 129 128 129 76 82 80 83 83 42 40 15 39 43 738 736 721 753 773 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Private individuals Business Banking Wholesale banking Treasury 168 170 175 169 172 377 375 379 384 397 71 65 66 72 73 30 28 11 29 31 651 642 637 659 678 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Current accounts Savings Term deposits Treasury Other • Highly insured, granular and growing customer deposits represent a strong funding base • ~70% of total deposits is from private individuals, of which >80% is DGS-covered • Strong focus on Retail Banking, diversified across 41 mln private individuals in 9 countries • Average private individual account balance of <€15,000 27 1) Including Private Banking 1)
Slide 28 — Additions to loan loss provisions per Stage
28 19 17 1 12 -9 7 -2 -14 18 18 26 15 -14 31 9 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Retail Banking Wholesale Banking 33 -43 3 44 -20 19 -7 -13 -25 19 52 -50 -10 19 -1 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Retail Banking Wholesale Banking 158 218 173 218 160 63 143 216 78 110 221 361 389 297 270 2Q2025 3Q2025 4Q2025 1Q2026 2Q2026 Retail Banking Wholesale Banking • Primarily reflecting a partial release of the management overlay for interest-only mortgages in the Netherlands • Largely offset by changes in the macro- economic forecasts and management overlays • Retail Banking included releases related to the sale of non-performing loans • Wholesale Banking included increases on a limited number of files while risk costs in the performing portfolio were modest Additions to loan loss provisions per Stage Stage 1 provisioning (in € mln) Total includes Corporate Line Stage 2 provisioning (in € mln) Including modifications; total includes Corporate Line Stage 3 provisioning (in € mln) Note: Total stock of management overlays of €185 mln in 2Q2026 • Mainly reflecting charges related to certain SRTs and CPRI which are reflected in risk costs as of 2Q2026, largely offset by changes in the macro-economic forecasts and management overlays
Slide 29 — Well-diversified lending credit outstandings1) by activity
58% 26% 4% 12% Lending Daily Banking & Trade Finance Financial Markets Treasury & Other 24% 10% 18% 5% 8% 11% 18% 6% Mortgages Netherlands Other lending Netherlands Mortgages Germany Other lending Germany Mortgages Belgium Other lending Belgium Mortgages Other Other lending Other 66% 34% Retail Banking Wholesale Banking 67% 5% 21% 6% Residential mortgages Consumer lending Business lending Other lending Well-diversified lending credit outstandings1) by activity 29 ING Group Retail Banking Wholesale Banking €880 bln €577 bln €577 bln €299 bln 2) 1) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions and assets held for sale) 2) Incl €33 bln Retail-related Treasury lending and €3 bln Other Retail Lending
Slide 30 — Wholesale Banking lending credit outstandings1)
Wholesale Banking lending credit outstandings1) Diversification across geographies Diversification across sectors 9% 10% 8% 13% 7% 15% 16% 2% 19% 1% Netherlands BeLux Germany Spain, Italy, Poland, Romania UK Other Europe North America Americas (excl North America) Asia Africa 7% 11% 10% 9% 11% 16% 32% 4% Real Estate, Infra & Construction Commodities, Food & Agri TMT & Healthcare Transportation & Logistics Energy Diversified Corporates Financial Institutions Other €299 bln €299 bln 30 1) Lending and money market credit outstandings, incl guarantees and letters of credit, excl undrawn committed exposures (off-balance sheet positions) Private credit • Lending to private credit funds is limited to ~€2 bln or ~0.2% of total exposure and consists mainly of collateralised fund financing for diversified portfolios
Slide 31 — Important legal information
Important legal information 31 ING Group’s financial statements are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS- EU’). In preparing the financial information in this document, except as described otherwise, the same accounting principles are applied as in the 2025 ING Group consolidated financial statements. All figures in this document are unaudited. Small differences are possible in the tables due to rounding. Certain of the statements contained herein are not historical facts, including, without limitation, certain statements made of future expectations and other forward-looking statements that are based on management’s current views and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Actual results, performance or events may differ materially from those in such statements due to a number of factors, including, without limitation: (1) changes in general economic conditions and customer behaviour, in particular economic conditions in ING’s core markets, including changes affecting currency exchange rates and the regional and global economic impact of the invasion of Russia into Ukraine and related international response measures (2) changes affecting interest rate levels (3) any default of a major market participant and related market disruption (4) changes in performance of financial markets, including in Europe and developing markets (5) fiscal uncertainty in Europe and the United States (6) discontinuation of or changes in ‘benchmark’ indices (7) inflation and deflation in our principal markets (8) changes in conditions in the credit and capital markets generally, including changes in borrower and counterparty creditworthiness (9) failures of banks falling under the scope of state compensation schemes (10) non-compliance with or changes in laws and regulations, including those concerning financial services, financial economic crimes and tax laws, and the interpretation and application thereof (11) geopolitical risks, political instabilities and policies and actions of governmental and regulatory authorities, including in connection with the invasion of Russia into Ukraine, other existing or emerging military conflicts, the risk of further military escalation, geopolitical tensions, trade restrictions and the related international response measures (12) legal and regulatory risks in certain countries with less developed legal and regulatory frameworks (13) prudential supervision and regulations, including in relation to stress tests and regulatory restrictions on dividends and distributions (also among members of the group) (14) ING’s ability to meet minimum capital and other prudential regulatory requirements (15) changes in regulation of US commodities and derivatives businesses of ING and its customers (16) application of bank recovery and resolution regimes, including write down and conversion powers in relation to our securities (17) outcome of current and future litigation, enforcement proceedings, investigations or other regulatory actions, including claims by customers or stakeholders who feel misled or treated unfairly, and other conduct issues (18) changes in tax laws and regulations and risks of non-compliance or investigation in connection with tax laws, including FATCA (19) operational and IT risks, such as system disruptions or failures, breaches of security, cyber-attacks, human error, changes in operational practices or inadequate controls including in respect of third parties with which we do business and including any risks as a result of incomplete, inaccurate, or otherwise flawed outputs from the algorithms and data sets utilized in artificial intelligence (20) risks and challenges related to cybercrime including the effects of cyberattacks and changes in legislation and regulation related to cybersecurity and data privacy, including such risks and challenges as a consequence of the use of emerging technologies, such as advanced forms of artificial intelligence and quantum computing (21) changes in general competitive factors, including ability to increase or maintain market share (22) inability to protect our intellectual property and infringement claims by third parties (23) inability of counterparties to meet financial obligations or ability to enforce rights against such counterparties (24) changes in credit ratings (25) business, operational, regulatory, reputation, transition and other risks and challenges in connection with climate change, diversity, equity and inclusion and other ESG-related matters, including data gathering and reporting and also including managing the conflicting laws and requirements of governments, regulators and authorities with respect to these topics (26) inability to attract and retain key personnel (27) future liabilities under defined benefit retirement plans (28) failure to manage business risks, including in connection with use of models, use of derivatives, or maintaining appropriate policies and guidelines (29) changes in capital and credit markets, including interbank funding, as well as customer deposits, which provide the liquidity and capital required to fund our operations, and (30) the other risks and uncertainties detailed in the most recent annual report of ING Groep N.V. (including the Risk Factors contained therein) and ING’s more recent disclosures, including press releases, which are available on www.ING.com. This document may contain ESG-related material that has been prepared by ING on the basis of publicly available information, internally developed data and other third-party sources believed to be reliable. ING has not sought to independently verify information obtained from public and third-party sources and makes no representations or warranties as to accuracy, completeness, reasonableness or reliability of such information. This document may also discuss one or more specific transactions and/or contain general statements about ING’s ESG approach. The approach and criteria referred to in this document are intended to be applied in accordance with applicable law. Due to the fact that there may be different or even conflicting laws, the approach, criteria or the application thereof, could be different. Materiality, as used in the context of ESG, is distinct from, and should not be confused with, such term as defined in the Market Abuse Regulation or as defined for Securities and Exchange Commission (‘SEC’) reporting purposes. Any issues identified as material for purposes of ESG in this document are therefore not necessarily material as defined in the Market Abuse Regulation or for SEC reporting purposes. In addition, there is currently no single, globally recognized set of accepted definitions in assessing whether activities are “green” or “sustainable.” Without limiting any of the statements contained herein, we make no representation or warranty as to whether any of our securities constitutes a green or sustainable security or conforms to present or future investor expectations or objectives for green or sustainable investing. For information on characteristics of a security, use of proceeds, a description of applicable project(s) and/or any other relevant information, please reference the offering documents for such security. This document may contain inactive textual addresses to internet websites operated by us and third parties. Reference to such websites is made for information purposes only, and information found at such websites is not incorporated by reference into this document. ING does not make any representation or warranty with respect to the accuracy or completeness of, or take any responsibility for, any information found at any websites operated by third parties. ING specifically disclaims any liability with respect to any information found at websites operated by third parties. ING cannot guarantee that websites operated by third parties remain available following the publication of this document, or that any information found at such websites will not change following the filing of this document. Many of those factors are beyond ING’s control. Any forward-looking statements made by or on behalf of ING speak only as of the date they are made, and ING assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information or for any other reason. This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the United States or any other jurisdiction.