Freshworks Inc.

These statements relate to, among other things, our GAAP and non-GAAP estimates for the third quarter and full year 2025, our financial outlook, the value of our products to customers, the timing and amount of future repurchases of our Class A common stock, and the usefulness of the measures by which we evaluate our business, among other things.

SEC original ↗Freshworks Inc. — Earnings release (8-K exhibit)EX-99Jul 29, 2025

Cash Equivalents and Investments Cash equivalents and available-for-sale debt securities consisted of the following as of the periods presented below (in thousands): June 30, 2026 Amortized Cost Unrealized Gains Unrealized Losses Fair Value Cash equivalents: Money market funds $ 258,285 $ $ $ 258,285 U.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

government agency securities 100,916 ( 5 ) 100,911 Commercial paper 54,873 54,873 Total cash equivalents 442,779 ( 5 ) 442,774 Debt securities: U.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

government agency securities 8,691 ( 23 ) 8,668 Corporate debt securities 12,976 2 ( 13 ) 12,965 Commercial paper 1,000 1,000 Certificates of deposit 126,281 126,281 Total debt securities 169,504 3 ( 65 ) 169,442 Total cash equivalents and debt securities $ 612,283 $ 3 $ ( 70 ) $ 612,216 12 Table of Contents December 31, 2025 Amortized Cost Unrealized Gains Unrealized Losses Fair Value Cash equivalents: Money market funds $ 120,923 $ $ $ 120,923 U.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

government agency securities 26,168 3 ( 1 ) 26,170 Corporate debt securities 47,466 47,466 Fixed deposits 129,875 129,875 Total cash equivalents 424,667 19 ( 1 ) 424,685 Debt securities: U.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

government agency securities 8,668 ( 23 ) 8,668 ( 23 ) Corporate debt securities 9,455 ( 13 ) 9,455 ( 13 ) Total $ 30,646 $ ( 64 ) $ 5,001 $ ( 1 ) $ 35,647 $ ( 65 ) December 31, 2025 Less Than 12 Months 12 Months or Greater Total Fair Value Unrealized Loss Fair Value Unrealized Loss Fair Value Unrealized Loss U.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

We use these non-GAAP measures in conjunction with GAAP measures as part of our overall assessment of our performance, including the preparation of our annual operating budget and quarterly forecasts, to evaluate the effectiveness of our business strategies and to communicate with our board of directors concerning our financial performance.

SEC original ↗Freshworks Inc. — Earnings release (8-K exhibit)EX-99Jul 29, 2025

Adjusted free cash flow is a measure to determine, among other things, cash available for strategic initiatives, including further investments in our business and potential acquisitions of businesses.

SEC original ↗Freshworks Inc. — Earnings release (8-K exhibit)EX-99Jul 29, 2025

Ending ARR includes upsells, cross-sells, renewals and expansion as a result of acquisitions during the measurement period and is net of any contraction or attrition over this period.

SEC original ↗Freshworks Inc. — Earnings release (8-K exhibit)EX-99Jul 29, 2025

All statements other than statements of historical facts contained in this Quarterly Report on Form 10-Q, including statements regarding our future results of operations and financial condition, business strategy, and plans and objectives of management for future operations are forward-looking statements.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

Fair Value Measurements We measure our financial assets at fair value each reporting period using a fair value hierarchy that prioritizes the use of observable inputs and minimizes the use of unobservable inputs when measuring fair value.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

We have not reconciled our third quarter and full year 2025 estimates for non-GAAP financial measures to GAAP due to the uncertainty and potential variability of expenses that may be incurred in the future.

SEC original ↗Freshworks Inc. — Earnings release (8-K exhibit)EX-99Jul 29, 2025

These forward-looking statements are based on our current expectations, estimates and projections about our business and industry, including our financial outlook and macroeconomic uncertainties, management s beliefs and certain assumptions made by the company, all of which are subject to change.

SEC original ↗Freshworks Inc. — Earnings release (8-K exhibit)EX-99Jul 29, 2025

Such statements involve risks and uncertainties, many of which involve factors or circumstances that are beyond our control, which could cause actual results to vary materially from those expressed in or indicated by the forward-looking statements.

SEC original ↗Freshworks Inc. — Earnings release (8-K exhibit)EX-99Jul 29, 2025

Legal Proceedings 46 ITEM 1A.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

SPECIAL NOTE ABOUT FORWARD-LOOKING STATEMENTS This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (Exchange Act), about us and our industry that involve substantial risks and uncertainties.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026

The outcome of the events described in these forward-looking statements is subject to risks, uncertainties and other factors described in the section titled Risk Factors in our Annual Report on Form 10-K for the year ended December 31, 2025 and elsewhere in this Quarterly Report on Form 10-Q.

SEC original ↗Freshworks Inc. — 10-Q Quarterly report10-QAug 4, 2026